Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@jorvivo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Jorvivo is operated by Shenzhen Sheng Lu E-commerce Co., Ltd.
Company Name: Shenzhen Sheng Lu E-commerce Co., Ltd.
Address: Room 305, No. 230, Pinghu Avenue, Pinghu Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong Province, China
Phone: +86 17625922787
Email: support@jorvivo.com